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Frequently Asked Questions :


[1] Check your laptop is connecting to TOT_WiFi [Window Vista]

[2] How to connect to TOT_WiFi network [Window Vista]

[3] Already connected to TOT_WiFi but do not recieve Login Page [Window Vista]

- how to automatically obtain IP Address from TOT Wi - Fi
- configure your laptop not using Proxy server [Window XP,Vista]
[4] How to Login to TOT Wi-Fi System [All OS]

[5] Differences between TOT Wi-Fi and TOT HotSpot

[6] Check your Account buying via Credit card

[7] Check your Account buying via TOT Prepaid

[8] Check your Account buying via TOT Postpaid

[9] Account Problem and Check Username/Password of TOT Wi-Fi and TOT HotSpot card








[1] Check your laptop is connecting to TOT_WiFi [Window Vista]

  • If this sign   appears at Task bar, the connection is not successful
  • If this sign  appears, the connection is successful. When point to this box , You will see the message "Currently Connect to TOT_WiFi"


    [2] How to connect to TOT_WiFi network [Window Vista]

  • Double Click   at Task bar
  • A new Window is open
  • Click  Connect to a network
  • Double Click  TOT_WiFi
  • Click  Connect Anyway
  • Your laptop attemps to connect to TOT_WiFi
  • Check box "Save this network " then close this Window
  • If this sign  appears, This connection is sucessful


    [3] Already connected to TOT_WiFi but do not recieve Login Page [Window Vista]


    Step 1 : set your laptop to obtain IP Address automatically from system
  • check your connection, please refer to Q[1] and Q[2]
  • click   at Task bar
  • click Network and Sharing Center
  • double Click Wireless Network Connection
  • click Properties
  • click Continue
  • double Click Internet Protocol Version 4 (TCP/IPv4)
  • choose Obtain an IP address automatically
  • chosse Obtain an DNS address automatically
  • click OK then close this window
    Step 2 : configure your laptop not using Proxy server [Window XP,Vista]
  • open Internet Explorer
  • click Tool select Internet Options
  • select tab Connection
  • click LAN Setting
  • select Automatically detect settings
  • De-select use a proxy server for your LAN
  • click OK and close window
  • open Internet Explorer, then type some website (e.g www.google.com). System will redirect to Login Page automatically.


    [4] How to Login to TOT Wi-Fi System [All OS]

  • open Web Browser
  • fill any website name in Address Bar then press Enter
  • System will redirect to Login Page automatically

    Login Page
  • for using TOT WiFi card: after fill in Username and Password then select Drop down menu as "TOT WiFi"

    TOT Wifi
  • for using TOT Prepaid: fill in 14 digit as Username (no password needed) then select Drop down as "TOT Prepaid"
    TOT Prepaid
  • click Signin




    [5] Differences between TOT Wi-Fi and TOT HotSpot

    TOT HotSpot and TOT WiFi are Wireless Broadband service with standard technology IEEE 802.11b/g WiFi Wiless LAN

    TOT Wi Fi is a product which is suitable for every body who wants to connect to wireless Internet . TOT Wi Fi is available in many locations for example; McDonald , PTT gas station , Doi Tung Coffee , Major Cineplex entertainment center , TOT Shop and TOT service center. Maximum speed is up to 1 Mbps. You can purchase TOT WiFi card at service point or online via www.totwifi.com and choose to buy TOT Prepaid , TOT Postpaid or Credit card. Note : However this card can not be using in TOT hotspot service locations

    TOT HotSpot is a privilege product for business people or foreigners who desire to use high speed- wireless Internet. This service is available at : Hotels , Airports , Convention centers for example; Novotel Siam Hotel , Don-Muang airport , Suwanapoom airport , Phuket airport , Impact Muangthong , Queen Sirikit Convention Center. Maximum speed is up to 2 Mbps. TOT HotSpot Account can be used in TOT WiFi service location. You can purchase TOT HotSpot Account via TOT HotSpot service point or online via www.tothotspot.com by credit card


    [6]Check your Account buying via Credit card

    check your account detail by using Order no. and Reference no. click here






    [7]Check your Account buying via TOT Prepaid
  • check your Prepaid card by entering 14 digits click here





  • [8]Check your Account buying via TOT Postpaid
  • check your Postpaid account by entering Username and Password click here




    [9] Account Problem and Check Username/Password of TOT Wi-Fi and TOT HotSpot card
  • open new window www.totwifi.com/en/indexwifi.php

  • enter Username and Password

  • enter


  • System will display your Account detail

  • show usage


  • Click Detail for more information

  • detail


  • you can change your Password by select Change Password from previous step

  • change password